Electronics

[Lilysmom]

@gardenman @Yahooey @glb613 @Mz iMac @Alison Wonderland 

Problem solved by Apple Support.  Malware detected on the computer.  Installed and ran Malware Bytes.  Problem solved.  Hallelujah!!!

Thanks again my friends.  Your support is always appreciated.  LM

PS, Apple Store and Apple Support both told me to take back the adaptor for a full refund.

[Lilysmom]

@tervuren , see my fix.  LM

[Lilysmom]

@Gourmet , See my post above re malware.  LM

[Mz iMac]

@Lilysmom 

Thanks for providing updates & how your problem was resolved.  It will surely help others who are experiencing similar and/or same issues.

[Lilysmom]

@Mz iMac , I always share for just that reason.  I gotta say, Apple was fantastic today...credit where credit is due!  My committee will be happy to have me back online!  LM

[gardenman]

It's also a good reminder for the many Mac users who think they're immune from malware/viruses. More and more malware creators are now targeting the Apple ecosystem. 

[Yahooey]

@Lilysmom 

yep, I knew the cat from tech support works at Apple 👍

so glad it all worked out