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New Contributor
KirkpatrickJTK
Posts: 2
Registered: ‎08-12-2014

Laptop Purchase

‎08-12-2014 09:55 AM

Let me say sorry first of all because I am sure this is not the right place for this but I have a question for my fellow QVC friends. I ordered an Asus Laptop from QVC last week I have been waiting patiently because I know how long it can take sometimes. Today I received my UPS tracking alert to my email and my phone not from QVC but from UPS. I tracked the package and it only shows .70lbs. Now if this is the laptop shipment must be the thinnest laptop on the face of the earth ???? I am just curious I have ordered a TV and an XBOX from them without issue am I getting a piece of paper saying sorry they are out of stock. . . . I am just not sure what to expect ?

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Respected Contributor
glb613
Posts: 3,442
Registered: ‎03-09-2010

Re: Laptop Purchase

‎08-12-2014 10:09 AM

Have you called customer service?

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KirkpatrickJTK
Posts: 2
Registered: ‎08-12-2014

Re: Laptop Purchase

‎08-12-2014 10:12 AM

I just contacted them. It weighs 15lbs Smiley Happy sorry for wasting your time. UPS info must not be accurate.

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Marybella
Posts: 581
Registered: ‎03-09-2010

Re: Laptop Purchase

‎08-12-2014 10:53 AM

Maybe the software extras are sent separately.

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