Electronics

[Montana]

I did not click on any of the email links, but there was a problem with my Apple account. I can't remember the details now, but I think I had to redo my password before installing an iOS update. And that request was from the Apple device.

ETA: I must have wrongly assumed the device update request was linked to the email since they were so close together.

I rarely clink on links of any kind, and definitely not email links.

[SouthernBee]

@chprsp @NickNack @glb613 @NYCLatinaMe @ Montana - Just called Apple 1-800-275-2273: The email was fake but the request under settings to update AppleID info was real. Will have to call back later. We have just changed mobile phones and the one list is for DH phone and I need to change it to my mobile since DH never keeps his phone turned on🤷‍♀️🤷‍♀️🤷‍♀️😳😳🤷‍♀️🤷‍♀️. Appreciate your help and quick response. I am still stressed out from the holidays and DH having surgery in two weeks- me the caregiver needs an assistant or two. Tried to reply to everyone that responded and please forgive me if anyone not mentioned. Southern Bee

[SouthernBee]

@ Montana : All the update request started after an iOS update. Southern Bee

[SouthernBee]

@ Montana : Yes- I assumed the iOS update and the email were the same but didn't click on the email because 12/29/19 received over 6 phone calls from 609 area code that everyone here confirmed was scam calls and not from Apple. Just scary that the email was in the same time of the update request. Also the Apple support person indicated that Apple would not lock any account. Southern Bee

[Nuttmeg]

I have received two types of scam emails. One asked me to verify my Apple account. The second type sends me a bill for game. I was again told to verify my account information.

I do not own a working Apple device. I delete any strange looking mail. 

How I spot Scam emails:

A mail message does not address you as, Hello. 

You will  not be asked for personal information. 

The name of business sending the mail should not be misspelled . 

The grammar in the message may not seem right.

Amazon has there own fake mailing. 

[Still Raining]

If it is is a red dot under settings/general on your IPad that goes to software update ONLY, then it is legit and you do need account/password info.  You will have the option to delay.  They will NOT lock your account or threaten you.

Seems like the other is a scam.  Too bad they came together.

[SouthernBee]

@Still Raining : Yes- I had two red dots under settings. After I called Apple the red dots were gone. I was able to delete spouse mobile number and add mine. I still can't remember my Apple password and need to get it changed. Southern Bee

[SouthernBee]

Just finished phone call with Apple and the necessary updates. Every action she took verified sending emails for each change and confirmation- looked at them while still on phone. Then felt like I was in the Twlight Zone when DH came in the room with copy of email from Apple to his email address with confirmation of my changes. Support rep told me to check under settings to verify email address for my account- DH email not listed. She told us to forward copy of email to Apple phishing- we did but email looked like the ones support had just sent me.😳😳🤷‍♀️🤷‍♀️Southern Bee

[NYCLatinaMe]

When I receive an email, I can usually see the true email address of the sender (not a name, but a .com, .org, .uk, etc.), by hovering over the name of the sender.  Before I click on any link on an email, I check that.  If it looks wrong, I don’t click.  I get many fakes, as I am sure others do.  Some are obvious, like from a bank that I don’t bank asking me to click on something.  They look like they are legit.  I have also received some from stores I haven’t signed up for emails, like Walmart.  Check the sender email address.  Those are easy deletes, or maybe block.

[NicksmomESQ]

I would disregard it. I got a similar email & deleted it immediately.My account was fine, never was locked out or anything.