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Honored Contributor
Posts: 78,135
Registered: ‎03-10-2010

I've noticed my internet speed has been slow for several months.  I've wondered if all the kids being online for school and people working from home could be affecting it?  Our state has archaic internet service without all the extra traffic.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 16,195
Registered: ‎03-11-2010

@Mz iMac wrote:

@Nightowlz wrote:

Right now mine shows 219.54 download & 21.55 upload.

I have no idea what it's suppose to be. LOL!!!


@Nightowlz  You need to post or copy/paste the letters beside the numbers.  If Mbps, your download is very fast & your upload is good.

 

Some of the speed test websites will tell you if your internet speed is fast or slow. 


@Mz iMac 

 

Both are Mbps.

 

Speedtest.PNG

Honored Contributor
Posts: 12,495
Registered: ‎03-09-2010

Re: Internet speed question

[ Edited ]

@SharkE   - If you're paying for internet speeds of 100 mbps and getting the results you first showed, I'd contact your internet provider to find out what's going on.  They might be able to improve it or at least provide an answer.

"" A little learning is a dangerous thing."-Alexander Pope
Honored Contributor
Posts: 43,170
Registered: ‎03-09-2010

put your device as close as you can to your wireless router. it will give you more accurate speeds. the further away you are from the main router, the worse your speeds will be. you can also try plugging directly into the router to check speeds. they will be much faster when plugged in. also, the older your device is (phone, computer, tablet) can also make a difference as to what types of speeds you are actually getting.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
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Posts: 12,432
Registered: ‎03-09-2010

@Mz iMac wrote:

@SharkE   That's pretty slow.

 

Take the test 3xs on different internet speed websites and/or apps.

If the the #s are around the same, use the highest as your real/average upload & download speeds.  Also when posting internet speeds you should give the complete one.  Not all end w/Mpbs.  Also, double check to make sure the test is being done near the state or town you live in.  That can also affect the "test" speed(s).  Copy paste the results.  Here's my "average" speed......

Screen Shot 2021-01-27 at Wed, Jan 27, 2021-12.50.46 PM.png

Like you I am getting 100Mbps (for free!). 

 

If the #s are closest to the ones you posted, try the suggestions posted above by the OP.  Sometimes restarting your computer helps after refreshing/restarting your router.  If on a Mac, check your network settings in System Preferences.

 

That internet outage occurred yesterday afternoon & affected folks on the east coast.  Even though I live on the east coast I was not affected.  South Joisey was not affected.


@Mz iMac   My computer guy tells me not to just restart, but unplug and reboot.

Honored Contributor
Posts: 21,084
Registered: ‎07-26-2014

@Nonametoday  That is not necessary for Mac comps & their routers (which they stopped making icon_exclaim.gif), only in extreme cases.  Your tech guy is correct.  Rebooting & unplugging almost always works 99% of the time.  Especially if you replug in the exact same order that you unplugged.  At least that is the way it works on Macs.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Registered: ‎07-26-2014

@sunshine45 wrote:

put your device as close as you can to your wireless router. it will give you more accurate speeds. the further away you are from the main router, the worse your speeds will be. you can also try plugging directly into the router to check speeds. they will be much faster when plugged in. also, the older your device is (phone, computer, tablet) can also make a difference as to what types of speeds you are actually getting.


@sunshine45Excellent advice. 👍🏾

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 21,084
Registered: ‎07-26-2014

@SharkE   I am still on the old Verizon's triple play package 2 yr contract which they have done away with. icon_exclaim.gif

Come this November, I will have to choose one of ther "à la carte" packages.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 40,873
Registered: ‎05-22-2016

@sunshine45 wrote:

put your device as close as you can to your wireless router. it will give you more accurate speeds. the further away you are from the main router, the worse your speeds will be. you can also try plugging directly into the router to check speeds. they will be much faster when plugged in. also, the older your device is (phone, computer, tablet) can also make a difference as to what types of speeds you are actually getting.


 

 

I have my desktop hard-wired to my router. I found out that seems to be the best connection option for that particular device. My other devices are wireless and have no such option but it's not like I'm down the block from my router for those devices....more like in the same room as my router. Good tip. @sunshine45 

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Posts: 5,457
Registered: ‎03-09-2010

@SharkE wrote:

I'm suppose to be getting Internet 100 mbps speed

I got speeds of 34.2 download
7.9 upload does this sound right ?


@SharkE

 

In a ideal situation, you should get 130/12 Mbps. This would mean the signal was clean without much lag or high ping.

I would reset my cable modem.

This should take a few minutes. 

 

I would go to your ISP account online and look for the name and model number of the device. 

Place this information in a Google search.

Look for the specs list. You are looking for the speed this modem will handle. Most products should say 10 /100/1000 Gigabyte capable

 

Your laptop or tablet will have to have a similar wireless card to handle a speed over 100.

Most newer devices will run speeds faster than 100.

Please ask your ISP to replace any products older than 3-4 years old.