Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
11-29-2020 10:40 PM
I've noticed since I got an iPad in June, that if I have it charging while I'm using it, the battery continues to go down. Eventually, I just turn it off. Is this normal??? My iphone doesn't do that. My MacBook Air didn't do that.
11-29-2020 10:47 PM
@Bridgegal I have an IPad & use it while charging all the time. The battery keeps charging while in use. It goes up not down.
You may want to call Apple c.s. & ask them about it.
11-29-2020 10:55 PM
I've had an iPad and several Samsung pads. They all charged while I used the, eventually becoming fully charged.
11-29-2020 10:59 PM
@Bridgegal wrote:I've noticed since I got an iPad in June, that if I have it charging while I'm using it, the battery continues to go down. Eventually, I just turn it off. Is this normal??? My iphone doesn't do that. My MacBook Air didn't do that.
Yes, it's normal. The iPad)s screen uses plenty of juice. I get a longer use when I darken the screen about 20%.
11-29-2020 11:02 PM - edited 11-30-2020 01:01 PM
Are you using an Apple certified iPad charger and cable, plugged directly into a wall outlet?
That's going to provide optimum charging.
Also, open your Settings and look under
"Battery" to see what's using up the battery.
In some cases, such things as busy internet activity, watching videos, streaming content, can be so draining that the battery percentage will continue going down or stay constant even when charging.
Other things that can drain the battery...
a very bright screen;
having "Auto-Brightness" disabled;
active Bluetooth;
"Auto-Lock" set to "never";
apps using Background App Refresh or actively running in background;
email accounts that automatically push or fetch;
automatic iCloud syncing or backing up data, pix, apps...
look at all of these.
Any of the things going on automagically in background might be adding to the problem. Think about, and look at, everything that's trying to run simultaneously.
As @NicksmomESQ said, you also can talk with Apple via online chat or by phone to see what they think.
Hope you find the culprit(s) soon! Good wishes!😊
11-30-2020 06:49 AM
@dooBdoo wrote:@Bridgegal, Are you using an Apple certified iPad charger and cable, plugged directly into a wall outlet? That's going to provide optimum charging.
Also, open your Settings and look under "Battery" to see what's using up the battery.
In some cases, such things as busy internet activity, watching videos, streaming content, can be so draining that the battery percentage will continue going down or stay constant even when charging.
Other things that can drain the battery...
a very bright screen;
having "Auto-Brightness" disabled;
active Bluetooth;
"Auto-Lock" set to "never";
apps using Background App Refresh or actively running in background;
email accounts that automatically push or fetch;
automatic iCloud syncing or backing up data, pix, apps...
look at all of these.
Any of the things going on automagically in background might be adding to the problem. Think about, and look at, everything that's trying to run simultaneously.
As @NicksmomESQ said, you also can talk with Apple via online chat or by phone to see what they think.
Hope you find the culprit(s) soon! Good wishes!😊
that background app uses up a lot of power, I turn everything off that I don't need and since my Ipad never leaves the house it's everything
11-30-2020 06:53 AM
It might be the cord that connects the ipad to the electric source. That happened with me. Had to buy a new cord.
11-30-2020 07:03 AM
I would suspect it to be a charger issue. Most of us have a ton of chargers lying around and tend to plug whatever needs charging into whatever charger is available, and that typically works fine. As long as the plugs match, your device gets charged. Different chargers charge at different rates though. You may find that a different charger will let you use and charge your device simultaneously.
11-30-2020 09:56 AM
That happens to me occasionally depending on what I'm doing on the iPad. It often happens when it's updating the iOS. I assume at times it's just using a lot of power.
But mine doesn't do that on a constant basis. If I'm just using the iPad for reading and writing in here, for instance, it will continue to charge if it's plugged in.
11-30-2020 11:37 AM
Thanks everyone. I've made the screen darker and turned on auto brightness. I don't know what the background app refresh is nor where to find it. Don't know how to check about the email push/fetch or i cloud syncing.
I'm using the charger that came with it plugged into the white square boxy thing and an extension cord.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788