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Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010

I can't be thje only one with this problem

For the past 2 days whenever I want to look at any product on QVC I get an error message.

Honored Contributor
Posts: 9,157
Registered: ‎03-30-2014

Re: I can't be thje only one with this problem

A subtle message from TPTB?

Trusted Contributor
Posts: 1,578
Registered: ‎03-09-2010

Re: I can't be thje only one with this problem

On 1/9/2015 Still Raining said:

A subtle message from TPTB?

You'll find my heart at the Rainbow Bridge. Smiley Sad
Honored Contributor
Posts: 14,148
Registered: ‎03-09-2010

Re: I can't be thje only one with this problem

I have not had any problem...I use firefox as my browser.

Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010

Re: I can't be thje only one with this problem

On 1/9/2015 momtodogs said:

I have not had any problem...I use firefox as my browser.

I am on a chromebook - an android device.

Respected Contributor
Posts: 2,740
Registered: ‎03-09-2010

Re: I can't be thje only one with this problem

I don't know how a chromebook works, but in Windows 7 I use the Disk Cleanup which clears temp files, thumbnails, etc. In Chrome you can clear history, cookies, preferences, etc. then do a restart. That usually clears out the cobwebs.

Frequent Contributor
Posts: 128
Registered: ‎12-10-2012

Re: I can't be thje only one with this problem

On 1/9/2015 happy housewife said:
On 1/9/2015 momtodogs said:

I have not had any problem...I use firefox as my browser.

I am on a chromebook - an android device.

Chromosome are not Android devices. Without the specific message it is nearly impossible to say for certain but try clearing the cache. https://support.google.com/chromebook/answer/183083?hl=en
Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010

Re: I can't be thje only one with this problem

On 1/9/2015 Rabid1 said:
On 1/9/2015 happy housewife said:
On 1/9/2015 momtodogs said:

I have not had any problem...I use firefox as my browser.

I am on a chromebook - an android device.

Chromosome are not Android devices. Without the specific message it is nearly impossible to say for certain but try clearing the cache. https://support.google.com/chromebook/answer/183083?hl=en

I clear the cache on a regular basis so I did it and it has not helped. Oh well.

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: I can't be thje only one with this problem

On 1/9/2015 happy housewife said:
On 1/9/2015 Rabid1 said:
On 1/9/2015 happy housewife said:
On 1/9/2015 momtodogs said:

I have not had any problem...I use firefox as my browser.

I am on a chromebook - an android device.

Chromosome are not Android devices. Without the specific message it is nearly impossible to say for certain but try clearing the cache. https://support.google.com/chromebook/answer/183083?hl=en

I clear the cache on a regular basis so I did it and it has not helped. Oh well.

Be sure you're also deleting cookies, not just cache and website data.

As Rabid1 said, without seeing the specific error message it's very, very hard for us to help.

Please, provide the error message you see when you try to view a product and someone here might have a solution.Smile

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Regular Contributor
Posts: 172
Registered: ‎01-11-2015

Re: I can't be thje only one with this problem

Google Chrome does that to me too. I will use Safari to get onto QVC when that happens.