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Respected Contributor
Posts: 4,004
Registered: ‎03-09-2010

I just got a new iPad to replace my MacBook Air.   It charges soooooo slowly.   I got a pop up to charge it.  It was at 10%.  That was around 1:30 or 2.   It's now at 40%.   Is that normal or is the charger defective.  I'm used to my iPhone and Mac air charging really fast.  TIA

Respected Contributor
Posts: 4,036
Registered: ‎07-25-2010

I think something is wrong, @Bridgegal .  If my ipad is totally dead it only takes a couple hours to charge it to 100%.

Honored Contributor
Posts: 30,249
Registered: ‎03-12-2010

It sounds like something is wrong with it.

 

I have an ipad that may have been carved by Jesus when he was here on earth (it's that old and I love the thing).

 

It only takes about 1 to 1 & 1/2 hours to charge up.

 

Really, it was one of the first ipads.  I love it.   I think maybe I'm maturing.  I always want the latest and greatest, but lately I've been holding on to my oldie but goodie stuff.

Esteemed Contributor
Posts: 6,363
Registered: ‎01-04-2014

Have you used the Apple charger and cord that came with it? Other market products don't always work as well. 

Respected Contributor
Posts: 4,004
Registered: ‎03-09-2010

@Etoile308 wrote:

Have you used the Apple charger and cord that came with it? Other market products don't always work as well. 


 

      Yes.

Respected Contributor
Posts: 2,253
Registered: ‎10-07-2013

@Bridgegal   If you just got it, take the whole package back NOW.  Something may be defective.  There is a short warranty with the iPad unless you've got Apple Care.  Don't wait.  Return it NOW.

Respected Contributor
Posts: 4,004
Registered: ‎03-09-2010

@Cats3000 wrote:

@Bridgegal   If you just got it, take the whole package back NOW.  Something may be defective.  There is a short warranty with the iPad unless you've got Apple Care.  Don't wait.  Return it NOW.


     There is a one year warranty.  There is no apple store here but we'll be where there is one on July 10.   I'll take everything with me and go in and see what they say.

 

Esteemed Contributor
Posts: 6,363
Registered: ‎01-04-2014

My iPad,  just like my iPhone, can have the battery drain quickly depend on what's running in the background. I would try closing all apps, especially maps, close notifications, turn off WiFi and see if that makes a difference. Also sometimes you just need to power down and totally turn it off. 

Honored Contributor
Posts: 9,134
Registered: ‎03-30-2014

I have noticed that mine don't charge in a straight line.  Takes a while to get up to half and then zoom.

 

Since you have time, why not try another run at it?

Super Contributor
Posts: 362
Registered: ‎07-22-2018

@Bridgegal , it can't hurt to do a hard reset. There might be something running in the background that you're unaware of. It might not help, but it can't hurt. Just in case, you don't know how, hold the home button and power button at the same time until the Apple symbol shows on the screen. If you do, sorry (I never assume anything).