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06-04-2017 04:41 AM
I have an older Tracfone. Their website is impossible. I just call 800.867.7183 and it's a breeze to refill.
06-04-2017 11:43 AM
I set up accounts for my DH and myself years ago. It keeps track of every phone we've ever had and which one is our current phone.
I only ever refill my "buckets" online and I've never had a problem navigating their website. I also find their tutorials for each phone very helpful.
When we upgrade, we also do that online and haven't had any problems in years. We do make a note of our existing minutes and days of service before any transfer, however, just in case.
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