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‎09-25-2022 07:14 PM
Very frustrating to hit the "n" only it doesn't show up and I have to go back a lot to reinsert the N....also the O.
HP support says to uninstall the keyboard and then reinstall it. I am afraid to do that since if I uninstall it, I am afraid I won't be able to get it back. Does the keyboard need to be cleaned? Help.
‎09-25-2022 07:20 PM
Do you have a laptop with a separate keyboard?
I would rock the laptop / keyboard back and forth - gently, hoping to dislodge whatever is stuck beneath the keys.
‎09-25-2022 07:37 PM
Carefully pop off the keys and clean out any debris that might be under them.
‎09-25-2022 08:58 PM
Thanks. I removed the key and blew on it and it seems to be working now. I will do the same thing with the o. Didn't know I could remove laptop keys. Yes my laptop is attached to the screen.
‎09-26-2022 08:20 AM
@geegerbee wrote:Thanks. I removed the key and blew on it and it seems to be working now. I will do the same thing with the o. Didn't know I could remove laptop keys. Yes my laptop is attached to the screen.
Sometimes you can't. It depends on the keyboard design. There are lots of different keyboards out there. You can have mechanical switches, optical switches, linear switches, membrane switches, and likely more that escape my memory at this moment. Dirt and debris are the more common cause of keyboard issues, but failed switches (especially mechanical ones) are not uncommon.
‎09-26-2022 08:44 AM
You can buy a keyboard cover for your laptop and that will help keep stuff out.
‎09-26-2022 11:03 AM
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