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Occasional Contributor
Posts: 12
Registered: ‎12-19-2010

Help! advice on backing up hard drive

I hope someone can help me. my laptop computer crashed. After a lengthy (and costly) discussion with dell support (my free support expired in may) They told me that my hard drive isnt working and i will need a new one. I want to back up the files from my laptop harddrive to a desktop computer) I am not that computer savvy, but i went to ofc max and they advised me to buy and removable hard disk to back up my files. I bought it, sigured out how to take out my harddrive (which was quite the accomplishment for me haha) , put it in the i-portable and connected to my desktop. a screen popped up to say software installed correctly, but now what do I do? The only instructions in the box was one sheet of paper (4x6) with no real instructions at all for the vista operating system.. I tried to call their support but only got an answering machine. I am hoping someone can tell me what to do next. ? it cost 200. to pay for one more year of dell support, and in the end, they didnt really help. i really cant afford to put alot more money into this. I want to try to do this myself.

Thank you in advance