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Posts: 2
Registered: ‎07-09-2011

HP Touch Screen Laptop E225040 TSV Disk Drive Problem

Just received my new HP Touch Screen 15.6" Laptop today that was the TSV a few weeks ago.

I was so excited that it finally came after patiently waiting as the EDD passed on 11/15. I couldn't wait to get it open and get started with the basic setup. I got the basic setup done and thought I'm going to LOVE this, but I'm so disappointed after discovering that the disk drive does not work properly. It did open once and that was it. I can't get it to open again no matter where or how I push on it.

I also ordered the TSV the end of last year of the 17" HP Laptop and I had the same issue with that one. Just wondering if anyone else is having the issues with this disk drive opening? Maybe I want to reconsider buying from HP again Smiley Sad I also see QVC totally removed the item now showing it's sold out so I don't see how to leave a review or get any details that I would like to look back at in the listing now. Unfortunately that happens often.