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Valued Contributor
kismet
Posts: 572
Registered: ‎03-10-2010

Dell Support Assist

‎08-07-2018 05:29 AM

I have been getting a notice to run the Dell Support Assist.  Last time I ran it was July 11, 2018.  I haven't been able to run it and the page freezes.  I did some searching and found a solution but I don't know how to find the file I need to access.  I'm use to Vista but don't know how to do a search on Windows 10.  I'm looking for C:\Program Files\Dell\SupportAssistAgent\bin\Resources

 

Can someone tell me how to find it.  Went into File Explorer but can't see it there.

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Respected Contributor
glb613
Posts: 3,442
Registered: ‎03-09-2010

Re: Dell Support Assist

‎08-07-2018 06:10 AM

Download and install the latest version of Support Assist.  You'll find the link about 3/4 down the page.

 

Support assist

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kismet
Posts: 572
Registered: ‎03-10-2010

Re: Dell Support Assist

‎08-08-2018 01:17 AM

Thanks for the info.  While looking for a solution to the one I have I ran across a lot of people saying that the 3 was a problem and they wanted to go back to 2.  There was a solution for keeping 2 and thought I would go that way.  I do see the date on the new install is later so hope that it works.  Notice it says to uninstall the 2 which I can do.  Thanks again.

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