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Valued Contributor
Posts: 662
Registered: ‎03-10-2010

I am having trouble with a site that wants a code that is being sent to my email, put on a page that disappears when I go to my email.  I forgot my password and I need the email code to get a new password.  I tried saving the page and didn't work.  Can anyone tell me how to save the page to put the code on.  Windows 10 Edge

Super Contributor
Posts: 411
Registered: ‎07-07-2021

@kismet wrote:

I am having trouble with a site that wants a code that is being sent to my email, put on a page that disappears when I go to my email.  I forgot my password and I need the email code to get a new password.  I tried saving the page and didn't work.  Can anyone tell me how to save the page to put the code on.  Windows 10 Edge


Open a new tab to get the code. 

Esteemed Contributor
Posts: 5,451
Registered: ‎03-09-2010

You can use the copy and paste function with your browser. 

 

Most sites will send a text message with the code. 

Respected Contributor
Posts: 2,406
Registered: ‎03-09-2010

If you can have the code text to you.  Its much easier as you dont have to leave the page youre on.  

Honored Contributor
Posts: 12,745
Registered: ‎03-09-2010

 

Go to your settings and change it so things open a new tab. 

 

Valued Contributor
Posts: 662
Registered: ‎03-10-2010

I had to call the number listed for online help and they gave me a code to use as password so I did get into my account.  I asked if I could use a cell phone number and they said no.  I always lose the code page and no one seems to know, the people I know here, how to do it.  My family all have Apple electronics.  My doctor office requires a text be sent for a code but it took 15 minutes to get it.  I understand protection of my account but now I have to plan on waiting for the code.  

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