Careful when you give computers away - Page 2

Lynnj · ‎03-21-2010

Why should the credit card company return those funds to you? This wasn't a fraudulent charge to the account. You owned the computer, and the card charged was your card aligned to that account with Trend Micro. You were charged because of your own negligence in not contacting Trend Micro to cancel the service before giving the computer to someone else. The credit card company was completely in the right asking you to contact the company for a refund. I hope you realize that they did you a service by helping you today, this was not their responsibility to clean up.

depglass · ‎03-10-2010

I have auto renews on a bunch of things like magazine subscriptions. I think the only thorough way to clear everything out is to cancel your card and get a new one. Big pain, but maybe not as bad as what OP went through. I have noticed that certain companys have a way of figuring out my new expiration date without my giving it to them.

jaxs mom · ‎04-18-2012

On 3/6/2015 Ford1224 said:
On 3/6/2015 glb613 said: You didn't wipe the drive before giving it away?

Of course I did. Totally and completely right down to the factory settings!! How would that stop a credit card company from charging me a renewal fee for the program? They had my credit card number, they didn't need my computer.

Ok so this has nothing to do with giving away computers them. It's just that you didn't contact them to cancel your account.

Don't Change Your Authenticity for Approval

Tique · ‎08-03-2013

On 3/8/2015 depglass said:
I have auto renews on a bunch of things like magazine subscriptions. I think the only thorough way to clear everything out is to cancel your card and get a new one. Big pain, but maybe not as bad as what OP went through. I have noticed that certain companys have a way of figuring out my new expiration date without my giving it to them.

That's because most cards extend for four years.

"And suddenly you just know it's time to start something newAnd trust the magic of Beginnings..."

deeva · ‎03-09-2010

That's why I don't use auto renew for anything. I tell the company to send me a bill or an email reminder. I then write a check. If they tell me that they can't, I take my business to a company that will send me a bill. But I like Buck i Nana's suggestion too.

lory · ‎03-23-2010

I had this happen to me and I was not on auto renewal. Credit card company took the charges off and issued me a new card. Dont assume because you arent on auto reneal that they wont charge you after a year.

Iambeezer · ‎01-10-2013

On 3/8/2015 lory said: I had this happen to me and I was not on auto renewal. Credit card company took the charges off and issued me a new card. Dont assume because you arent on auto reneal that they wont charge you after a year.

Right, any company who does this on the reg wouldn't be in business. I now know why QVC and other Home Sopping Channels get away with bloatware and everything else, most of the audience is ignorant. Dear OP, you remind me of my mother. It was always someone else's fault, right? All you had to do was call Trend Micro and explain. You didn't have to go to defcon 5 when no fraudulent activity took place.

lory · ‎03-23-2010

On 3/8/2015 WIlliam Joseph said:
On 3/8/2015 lory said: I had this happen to me and I was not on auto renewal. Credit card company took the charges off and issued me a new card. Dont assume because you arent on auto reneal that they wont charge you after a year.
Right, any company who does this on the reg wouldn't be in business. I now know why QVC and other Home Sopping Channels get away with bloatware and everything else, most of the audience is ignorant. Dear OP, you remind me of my mother. It was always someone else's fault, right? All you had to do was call Trend Micro and explain. You didn't have to go to defcon 5 when no fraudulent activity took place.

Excuse me? It happened exactly as I stated. Perhaps you are the ignorant one spouting things you know nothing about.

LilacTree · ‎03-25-2012

On 3/8/2015 WIlliam Joseph said:
On 3/8/2015 lory said: I had this happen to me and I was not on auto renewal. Credit card company took the charges off and issued me a new card. Dont assume because you arent on auto reneal that they wont charge you after a year.
Right, any company who does this on the reg wouldn't be in business. I now know why QVC and other Home Sopping Channels get away with bloatware and everything else, most of the audience is ignorant. Dear OP, you remind me of my mother. It was always someone else's fault, right? All you had to do was call Trend Micro and explain. You didn't have to go to defcon 5 when no fraudulent activity took place.

Calling my credit card company to have them remove an unauthorized charge was "going to defcon5" (which I don't even know what that means)? I have always been told by my CC companies to notify them immediately of an unauthorized charge, as they are there to protect me.

And, oh, the CC card company got the charge removed.

Formerly Ford1224
We must always take sides. Neutrality helps the oppressor, never the victim. Silence encourages the tormentor, never the tormented. Elie Wiesel 1986