Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
04-10-2017 07:07 PM
@glb613 wrote:I agree and had the same situation. I was updating my notebook computer's operating system and was unable to connect using my phone. Apparently the downloading data for the update was taking all of the bandwidth. Once the download was complete, the phone connected.
Oh - if that's what she means, then yes of course. If I'm updating my phone, my iPad pretty much comes to a standstill. Same with being in the middle of downloading an app, etc. If you don't have sufficient bandwidth to support simultaneous use, then you have to pay more $$ somehow, to someone, to upgrade.
04-10-2017 07:29 PM
@Moonchilde wrote:
@glb613 wrote:I agree and had the same situation. I was updating my notebook computer's operating system and was unable to connect using my phone. Apparently the downloading data for the update was taking all of the bandwidth. Once the download was complete, the phone connected.
Oh - if that's what she means, then yes of course. If I'm updating my phone, my iPad pretty much comes to a standstill. Same with being in the middle of downloading an app, etc. If you don't have sufficient bandwidth to support simultaneous use, then you have to pay more $$ somehow, to someone, to upgrade.
If it was a daily problem I might consider upgrading to a more expensive plan. Since it's only occasional, I'll wait until the download is over.
04-11-2017 01:12 AM
@geegerbee wrote:We had problems with losing the connection to the tv, so someone came out and put in a new modem. Then the wireless Echo, Dot, laptop and Kindle Fire only work sometimes. So the tech came back, put in another modem. Came back no fix. Called
AT&T and they had me reset the 2.4 ghz and add 5ghz. Still same problem. A different tech came again today and he said I have too many wiresless objects. Is this just a copout because they can't fix my problem? Sometimes it would take 45 min. of reloading, refreshing, rebooting and then I can get qvc.com. Same with other devices. Says it is connected, but the websites say no internet connection. I am about ready to switch to Spectrum. Very frustrated.
You may want to check your internet connection at AT&T speedtest site.
Please look at the connection speed you are buying.
Before you change providers go to DSL Reports and read about service.
04-11-2017 01:27 AM
@Marp wrote:Have you considered changing the channel on your router/gateway? Part of the problem could have to do with interference from neighboring networks on the same channel you are using.
Most routers have an automatic setting. You need to get into the setting and make sure its checked.
There is software that can give info about the connections around you InSSider 4.
04-11-2017 02:44 AM
@glb613 wrote:
@Moonchilde wrote:
@glb613 wrote:I agree and had the same situation. I was updating my notebook computer's operating system and was unable to connect using my phone. Apparently the downloading data for the update was taking all of the bandwidth. Once the download was complete, the phone connected.
Oh - if that's what she means, then yes of course. If I'm updating my phone, my iPad pretty much comes to a standstill. Same with being in the middle of downloading an app, etc. If you don't have sufficient bandwidth to support simultaneous use, then you have to pay more $$ somehow, to someone, to upgrade.
If it was a daily problem I might consider upgrading to a more expensive plan. Since it's only occasional, I'll wait until the download is over.
Same here. Except since we are rural we have ONE provider, and our wifi sux no matter what. Speed sux, connectivity sux...and no choice. And I'm used to U-Verse top speeds. Makes me insane.
04-11-2017 07:43 PM
@Nuttmeg wrote:
@Marp wrote:Have you considered changing the channel on your router/gateway? Part of the problem could have to do with interference from neighboring networks on the same channel you are using.
Most routers have an automatic setting. You need to get into the setting and make sure its checked.
There is software that can give info about the connections around you InSSider 4.
It is because of so many nearby networks using the same channel as my router when on auto that I manually changed the channel turned of auto. Cleared up a lot of problems.
04-12-2017 01:45 PM
@Marp wrote:
@Nuttmeg wrote:
@Marp wrote:Have you considered changing the channel on your router/gateway? Part of the problem could have to do with interference from neighboring networks on the same channel you are using.
Most routers have an automatic setting. You need to get into the setting and make sure its checked.
There is software that can give info about the connections around you InSSider 4.
It is because of so many nearby networks using the same channel as my router when on auto that I manually changed the channel turned of auto. Cleared up a lot of problems.
I do not have a problem with channel settings. I have an AC router, and use the 5GHZ bandwidth.
The software I suggested will give you a lot of feedback about your network. There are also free Android apps. Most cable company use branded Netgear or Arris/ Motorola products. Netgear has a free app. It runs on Apple or Android devices.
04-12-2017 04:14 PM - edited 04-12-2017 04:15 PM
@Nuttmeg, I will definitely check out your recommendation and compare it to what I use. I am currently using WifiInfoView.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788