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Respected Contributor
Posts: 2,813
Registered: ‎02-16-2019

Re: Black screen of death on iphone

I can't see the screen to shut it off, the battery did finally die and I am charging it so that will in effect do the same thing.  I am in the middle of trying to do a recover on itunes.

Respected Contributor
Posts: 2,813
Registered: ‎02-16-2019

Re: Black screen of death on iphone

[ Edited ]

@Teddixat 

I have a good case and a good screen protector.  

Respected Contributor
Posts: 2,010
Registered: ‎03-09-2010

Re: Black screen of death on iphone

When an iPhone updates mine always goes black as it is resetting itself after an update.

If the charge runs down fast afterwards I would check your Bluetooth setting as it always on after an update and I shut mine off. I also check to see if any apps go on I don't use also.

When I set up a "new iPhone or iPad" it always has all the apps on! After I shut them off it was running normally. I also offload some apps on my iPhone and iPad as it keeps them on the phone and you just tap to download and open again.

Hope this helps someone.

Have a good day!

Honored Contributor
Posts: 34,718
Registered: ‎03-09-2010

Re: Black screen of death on iphone

Good luck!

 

Is it telling you not enough space?

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Esteemed Contributor
Posts: 5,922
Registered: ‎03-10-2010

Re: Black screen of death on iphone

My family is anti Apple ( used Apple at work for years until Government switched to Android) and we have used Samsung for years with no issues. I recently bought premium refurbished Galaxy S21 from Amazon for $300 ( added screen protector and Otter box cover). I love it and prefer it to Ultra S 23 DH has).

Respected Contributor
Posts: 2,813
Registered: ‎02-16-2019

Re: Black screen of death on iphone


@LTT1 wrote:

Good luck!

 

Is it telling you not enough space?


The screen is BLACK it is not telling me anything!

 

I tried the recover with itunes, no go.

 

I thank everyone that told me about the website for the refurbished phones thats a great webite.  Many thaniks!

Esteemed Contributor
Posts: 5,609
Registered: ‎10-04-2010

Re: Black screen of death on iphone

@spumoni99   Did you not call Apple?

Esteemed Contributor
Posts: 5,609
Registered: ‎10-04-2010

Re: Black screen of death on iphone

@spumoni99    It is a great website but have you called Apple?  

Respected Contributor
Posts: 2,813
Registered: ‎02-16-2019

Re: Black screen of death on iphone

[ Edited ]

@Teddixat 

I did the recover on itunes, it didn't help at all.

 

I called apple, estimate of repair was 450.  

 

I decided the SE was  too small  of a screen so I ordered a refurbished 12 for 599.  My husband wanted to order it from apple so he did all the ordering, he has an apple card so it is 25 a month interest free or something like that.  It has a one year warranty.

 

He might still try to fix my old phone for one of the granddaughers or something but not for 450.

Valued Contributor
Posts: 877
Registered: ‎12-11-2014

Re: Black screen of death on iphone

@LTT1  @spumoni99 I found this at support.apple.com website:

 

iPhone X - Technical Specifications

Year introduced: 2017