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03-31-2021 12:43 PM - edited 03-31-2021 02:05 PM
Has anyone received phone call about any Amazon purchase. Just received call that someone purchased IPhone on my account to be sent to Baltimore. Also noticed a text message from this morning from Amazon and I blocked the information.The person on the phone sounded like a computer generated type voice. If this is a normal call - what is a customer service phone number with Amazon to correct this? Thank you for any help or suggestions.
03-31-2021 12:47 PM
It's SPAM! Don't return the call!
I get these calls quite often.
03-31-2021 12:48 PM
It's a scam call. Block it. I get them all the time.
Then go to your Amazon account just to make sure.
03-31-2021 12:53 PM
This is Amazon's customer service number (real person.) (888) 280-4331
03-31-2021 12:55 PM
@froggy : Thank you. Just checked my Amazon and bank account and no activity.
03-31-2021 12:56 PM
@hummermom : Thank you. Just blocked call and checked my accounts.
03-31-2021 12:59 PM
To my understanding Amazon doesn't call you unless it was previously arranged.
They are fraudulent calls, and the number they leave you is not Amazon. They may also ask you on the message to press a number to ok the purchase, or a alternative number press to deny you made the purchase.
Recently I received2 calls, one for $949.00 and the other for a $159.00 alleged purchase.
I blocked the numbers.
You can check your orders to confirm if an order was placed.
As of yet I have not reported the numbers to Amazon,, although they could have been spoofed.
This was my first fraudulent Amazon scam call to my recollection.
03-31-2021 12:59 PM
@KingstonsMom : Thank you for the phone number. I was looking in my Amazon account information and trying to find a customer service number.
03-31-2021 01:01 PM
@Amulet : Also just received a text message. I will contact Amazon.
03-31-2021 01:05 PM
I get those ALL the time.
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