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Respected Contributor
Posts: 3,775
Registered: ‎09-16-2010

Amazon phone call about purchase?

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Has anyone received phone call about any Amazon purchase. Just received call that someone purchased IPhone on my account to be sent to Baltimore. Also noticed a text message from this morning from Amazon and I blocked the information.The person on the phone sounded like a computer generated type voice. If this is a normal call - what is a customer service phone number with Amazon to correct this? Thank you for any help or suggestions.

Frequent Contributor
Posts: 118
Registered: ‎01-01-2015

Re: Amazon phone call about purchase?

It's SPAM! Don't return the call!

 

I get these calls quite often.

Respected Contributor
Posts: 2,578
Registered: ‎03-10-2010

Re: Amazon phone call about purchase?

It's a scam call. Block it. I get them all the time.

 

Then go to your Amazon account just to make sure.

Honored Contributor
Posts: 16,607
Registered: ‎03-09-2010

Re: Amazon phone call about purchase?

@SouthernBee 

 

This is Amazon's customer service number (real person.) (888) 280-4331

You never know how strong you are until being strong is the only choice you have.
Respected Contributor
Posts: 3,775
Registered: ‎09-16-2010

Re: Amazon phone call about purchase?

@froggy : Thank you. Just checked my Amazon and bank account and no activity.

Respected Contributor
Posts: 3,775
Registered: ‎09-16-2010

Re: Amazon phone call about purchase?

@hummermom : Thank you. Just blocked call and checked my accounts.

Occasional Contributor
Posts: 16
Registered: ‎03-09-2010

Re: Amazon phone call about purchase?

To my understanding Amazon doesn't call you unless it was previously arranged.

They are fraudulent calls, and the number they leave you is not Amazon. They may also ask you on the message to press a number to ok the purchase, or a alternative number press to deny you made the purchase.

Recently I received2 calls, one for  $949.00 and the other for a $159.00 alleged purchase.

I blocked the numbers. 

You can check your orders to confirm if an order was placed.

As of yet I have not reported the numbers to Amazon,, although they could have been spoofed.

This was my first fraudulent Amazon scam call to my recollection.

 

 

 

Respected Contributor
Posts: 3,775
Registered: ‎09-16-2010

Re: Amazon phone call about purchase?

@IG : Thank you for the phone number. I was looking in my Amazon account information and trying to find a customer service number.

Respected Contributor
Posts: 3,775
Registered: ‎09-16-2010

Re: Amazon phone call about purchase?

@Amulet : Also just received a text message. I will contact Amazon.

Respected Contributor
Posts: 3,575
Registered: ‎06-06-2019

Re: Amazon phone call about purchase?

I get those ALL the time.