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Trusted Contributor
Posts: 1,009
Registered: ‎04-24-2010

Amazon appstore connection failure

I've been getting this message on my Kindle Fire for several days. Games are in slow motion. Does anyone know what this is about?
Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: Amazon appstore connection failure

Hi, shy bobcat!

How are you connecting to the internet? Do you always connect the same way, and in the same location?

When you sometimes do get a connection but not always, and when the response is slow, it's likely you have a problem with connection speed or quality.

It's always good to have a mobile app such as Speedtest (available at no charge from Ookla at link: http://www.speedtest.net/mobile/) to be sure you're getting the speed you expect.

I don't use a Kindle Fire but this will keep the conversation going, so others who do can probably add helpful info.

hthSmile

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Esteemed Contributor
Posts: 5,451
Registered: ‎03-09-2010

Re: Amazon appstore connection failure

You may want to clean the junk files from your Kindle. I found an app for my Android phone. They have a Kindle Fire App Clean Master.

How are you other devices running online?

Trusted Contributor
Posts: 1,009
Registered: ‎04-24-2010

Re: Amazon appstore connection failure

Thank you dooBdoo and nutmeg3. I will try your suggestions.

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