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Regular Contributor
Katluver925
Posts: 198
Registered: ‎07-14-2013

Advice needed on New LG Solo Tracfone

‎04-06-2020 01:10 PM

I activated my new phone which was easy, but when I tried to call my own landline I get a message that I am roaming and need to enter a pin #.  I have had at least 6 different Tracfones over the years with no issues.  I tried customer support but couldn't get through.  Anyone know how to fix this?  I'm not real phone savvy.  Thanks.

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author
Posts: 2,781
Registered: ‎03-09-2010

Re: Advice needed on New LG Solo Tracfone

‎04-06-2020 01:42 PM

This happened to me once when activating a Tracfone and it actually had not yet finished the activation process.  I waited 20 min., turned it off and on, then tried a call and it worked fine.  HTH, good luck; it can be so frustrating sometimes!

 

You can tell online when it is activated on your account page.

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Katluver925
Posts: 198
Registered: ‎07-14-2013

Re: Advice needed on New LG Solo Tracfone

‎04-06-2020 11:28 PM

 

@author wrote:

This happened to me once when activating a Tracfone and it actually had not yet finished the activation process.  I waited 20 min., turned it off and on, then tried a call and it worked fine.  HTH, good luck; it can be so frustrating sometimes!

 

You can tell online when it is activated on your account page.

Thanks, I'll try that.

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