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Respected Contributor
Posts: 3,177
Registered: ‎01-13-2012

For some reason, I now CANNOT text one of my kids!  He can send a text to me but I cannot send one to him.  This suddenly changed when I upgrade my phone.  At first it said something about the SIM not recognizing...I am not tech savy so I don't get the lingo.  I have tried to find how to fix this but no luck.  Seems the more I do on these phones the more problems I have!

Respected Contributor
Posts: 3,177
Registered: ‎01-13-2012

Re: ANOTHER Motorola problem

Problem solved!  I deleted him as a contact and then added again.  This time I put a 1 in front of area code.  Not sure why but this worked!!

Honored Contributor
Posts: 10,246
Registered: ‎03-09-2010

Re: ANOTHER Motorola problem

@bargainsgirl - Have you checked out Tracfone's website for the tutorial on your new smartphone?  They have one for each of the phones they offer.  Look under "Help" and then you'll get a dropdown menu, where you can select tutorials and the specific phone you have.

Esteemed Contributor
Posts: 7,368
Registered: ‎03-30-2014

Re: ANOTHER Motorola problem

Some of my numbers have the 1 and some don't, they seem to work.  Have wondered if I should do an edit.  Guess so perhaps.