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Honored Contributor
Posts: 50,922
Registered: ‎03-10-2010

Re: why does my order say shipped but its sitting in a warehouse for 4 days?!


@MalteseMomma wrote:

It is QVC's way of getting your money before you get your item.Happens to me all the time,  Smiley Sad

 

(You are billed when the item ships)

 

 


It's a shame someone invented tracking which is woefully inaccurate, especially when someone uses it as an excuse for off-the-wall comments like this.  Riduculous.  Do you expect them to ship without getting your money?

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 18,504
Registered: ‎05-23-2010

Re: why does my order say shipped but its sitting in a warehouse for 4 days?!

Why does it happen? Because that's the way QVC handles their shipping and notifications. I don't see it changing any time soon. Part of it is a UPS thing and part is because most of the time QVC isn't doing the actual shipping, the vendor is. QVC apparently doesn't see any need to check for accuracy. It sounds impressive to say it's "shipped" quickly, but any "delays" will no doubt be blamed on the vendor.

 

Regardless, it is QVC's normal. It's NOT shipped when QVC says Shipped, probably ever. They tell you it shipped as soon as the order goes to the vendor & the vendor verifies receipt. At that point, by procedure a label is printed and a "shipped" notifications is emailed. Stupid.

 

It then probably takes another 1-4 days before the item is put in a box and picked up by UPS or USPS and actually enters the mail/delivery system.

 

Example: When I order Vionic shoes, I typically get the "shipped" notification within 48 hrs - very quickly. It doesn't, however, actually ship for another three days, and takes a further 3-4 days to be delivered.

 

The whole thing is an exercise to make people think they're getting very fast service.

Life without Mexican food is no life at all
Esteemed Contributor
Posts: 6,580
Registered: ‎03-09-2010

Re: why does my order say shipped but its sitting in a warehouse for 4 days?!


@Kachina624 wrote:

@MalteseMomma wrote:

It is QVC's way of getting your money before you get your item.Happens to me all the time,  Smiley Sad

 

(You are billed when the item ships)

 

 


It's a shame someone invented tracking which is woefully inaccurate, especially when someone uses it as an excuse for off-the-wall comments like this.  Riduculous.  Do you expect them to ship without getting your money?


 

NO, I expect them to take my money when the item actually ships, as advertised, not when a notice is sent to the carrier and the item sits in a truck for several days awaiting transfer to the carrier.

The more I learn the more I realize how little I know.
Are you setting an example or being an example?