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05-28-2020 03:04 PM
@Susan345 ...but you didnt told us what it was in your 30 pounds box that a man near you had to assist you lifting it!
05-28-2020 03:05 PM
thansk Susan I appreciate your quick response and thanks for issueing a replacement thansk again for everyones help I really appreciate it
05-28-2020 03:11 PM
@PhoebeDragon1 wrote:
I so agree! I actually sent an email regarding a food order that was inedible. While I did receive an acknowledgement, at least ten days passed and no follow up from CS or resolution. Sooo, I sent another and received a canned response that they're busy and will get to it. In this day and age, why can't they have a full staff working from home in the CS department? SMH.
@PhoebeDragon1 I am so sorry that your issue has not be addressed, please email us the order or item number to QVCSocialTeam@qvc.com, we will be glad to help resolve it for you. Susan
05-28-2020 03:13 PM
@Dinaki wrote:@Susan345 ...but you didnt told us what it was in your 30 pounds box that a man near you had to assist you lifting it!
Item E223127 EcoFlow Tech River Mobil Power supply. Was a QVC2 bid deal. I had no idea how big a deal it would be to cancel it.
Because I am disabled and can't go down 3 flights of stairs if the power go out I thought it was a good thing to have. I was wrong.
05-28-2020 03:30 PM
Cancelling an item is NEVER guaranteed. If we order it, there may not be any changing our minds, no matter how fast! Then it is on us. Just because it may be in process for a while, doesn't mean the system will allow us to cancel. Maybe it should, but it doesn't. I try only to order things I really want to begin with.
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