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Super Contributor
Posts: 295
Registered: ‎07-12-2011

I sent an email about a refund to QVC , but they say they are busy so dont know when they will be in touch  again . Telephones busy too .

Can anybody in customer care assist please ?

QVC Customer Care
Posts: 2,906
Registered: ‎06-14-2015

@Liverbird1 

I would be happy to assist you. Please tell me what item needs a refund? Please do not put an order number in this public forum.

Beth QVC

Super Contributor
Posts: 295
Registered: ‎07-12-2011

it is the bourbon salmon

QVC Customer Care
Posts: 2,906
Registered: ‎06-14-2015

@Liverbird1 

I have processed the refund of the total price of the salmon to the original payment method. Current processing time for refunds is 3 to 5 business days.

Beth QVC

Super Contributor
Posts: 295
Registered: ‎07-12-2011

Thanks Beth , you are the best 

Trusted Contributor
Posts: 1,625
Registered: ‎12-14-2018

WOW that’s what I call GREAT service