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Honored Contributor
Posts: 14,504
Registered: ‎03-09-2010

Just chatted with CS and they fixed my problem in a few minutes--they adjusted a price on my order and refunded me--fast and efficient and I do appreciate it!

 

thanks!!!

Trusted Contributor
Posts: 1,343
Registered: ‎06-15-2018

I had the same experience the other day.  Solved the issue in an efficient manor.  I dealt with a very knowledeable person, and I could tell at the start of the conversation it was going to be a great experience.  Not like last month.  Talked with three different people and each person made it more confusing that the one before.

Respected Contributor
Posts: 3,932
Registered: ‎06-15-2014

I’ve been getting refunds and shipping much, much 

faster!

 

 

Thanks QVC and customer service!