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12-19-2019 10:01 AM - edited 12-19-2019 11:12 AM
I ordered the tracfone that was the TSV and was charged $10.24 tax for an $80 item. Our sales tax in York , Nebraska, city with 2.5% and state of 5.5% . I was charged 12.8%. Please look into this and correct your system. Thank you!
Tucker
Solved! Go to the Best Answer.
12-19-2019 10:06 AM
@WricardosDoes look high for that percent although my math doesn't give a $6 difference, but the real reason I'm responding is to suggest you address the QVCSocialTeam to get your refund. They will need a bit more info than you want to post here!
12-19-2019 10:13 AM
Why not just call customer service? I am sure they will refund on the spot/
12-19-2019 10:16 AM
I called customer service and they said I need to write a review to corporate.
thats a hassle!
12-19-2019 10:21 AM
@WricardosI'd try the mods next and corporate as a last resort!
.
12-19-2019 10:24 AM
Your right, I stated it wrong as $6 refund the total tax should be $6. Sorry for the confusion. Customer service was no help.
12-19-2019 10:26 AM
@tessam wrote:Why not just call customer service? I am sure they will refund on the spot/
I call customer service whenever I have a problem. They are very helpful and have given me refunds right away...As a matter of fact I saw a sweater that I purchased less than a month ago on sale for $21.00 less than what I paid for it. CS adjusted the price for me and refunded the money to my account.
12-19-2019 10:27 AM
@Wricardos wrote:Your right, I stated it wrong as $6 refund the total tax should be $6. Sorry for the confusion. Customer service was no help.
Really? What did they say? I'm surprsied they don't know what the correct tax for your location should be.
12-19-2019 10:40 AM
Our taxes in York, Nebraska are 8%. I was charged 12.8% on the $80 tracfone. Our state taxes are 5.5% city 2.5%.
12-19-2019 11:07 AM
Hi @Wricardos I am so sorry for the confusion the 911 Wireless fee of $4.24 is included in the state tax amount that is why it appears to be higher.
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