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Frequent Contributor
luvsshopping
Posts: 123
Registered: ‎10-05-2011

refund

[ Edited ]

‎12-01-2020 03:44 PM - last edited on ‎12-01-2020 03:53 PM by QVC Customer Care

On November 29 I placed Order****** On November 30 item was reduced to $34.17 plus free shipping. I was told to e-mail order info to socialTeam for a refund. I tried e-mailing SociaTeam and this the only link I could get. Item has shipped today, December 1. Please issue credit to my charge card

 

 

***edited to remove personal info (order number)

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Honored Contributor
Kachina624
Posts: 70,788
Registered: ‎03-10-2010

Re: refund

‎12-01-2020 03:47 PM

@luvsshopping.  Here's the email address you need.  Remove the order # from your post for privacy reasons.

 

qvcsocialteam@qvc.com

New Mexico☀️Land Of Enchantment
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QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,496
Registered: ‎10-12-2015

Re: refund

[ Edited ]

‎12-01-2020 03:56 PM - edited ‎12-01-2020 03:57 PM

Hi @luvsshopping 

 


I have issued a refund of $7.42 to your credit card on the order. 

 

Barb

Customer Care

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Respected Contributor
silkyk
Posts: 4,778
Registered: ‎03-03-2011

Re: refund

‎12-01-2020 05:51 PM

Just doing a shout out to Wayne on the Social Team. Took care of a refund amount in under 2 hours. Well done! Highly recomend using the Social Team address to get problems solved FAST. Cheers to them all and thanks Wayne!

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Respected Contributor
Roscoe the Rascal
Posts: 2,255
Registered: ‎04-19-2016

Re: refund

‎12-01-2020 06:38 PM

I am usually able to call and get my price adjustments taken care of.  No issue with returns at this point either.  Been pretty lucky on this so far.

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