refund not yet received

sunshine45 · ‎03-09-2010

hello mods

i returned this item that i originally ordered on 4/28/18.

J353997
LINEA BY LOUIS DELL'OLIO NUGGET NECKLACE
AND EARRING SET

the item was missing the earrings so i returned it for a full refund, including my original and return shipping. if you could check on the status of this i would appreciate it. i did receive an email on 5/23/18 that stated "my return is on its way...." no credit has shown up on my qvc cc account yet.

can you please check into this for me? thank you!

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

TVLand · ‎11-14-2013

have you inquired about this issue directly with customer service.

Kim-QVC · ‎06-14-2015

@sunshine45 wrote:

hello mods

i returned this item that i originally ordered on 4/28/18.

J353997
LINEA BY LOUIS DELL'OLIO NUGGET NECKLACE
AND EARRING SET

the item was missing the earrings so i returned it for a full refund, including my original and return shipping. if you could check on the status of this i would appreciate it. i did receive an email on 5/23/18 that stated "my return is on its way...." no credit has shown up on my qvc cc account yet.

can you please check into this for me? thank you!

Hi @sunshine45 thank you for your post in Customer Care forum today. I apologize that we had caused concern on this return. I do see that this return has arrived and I have issued the full refund today. Thank you for being our customer. ~Kim

sunshine45 · ‎03-09-2010

thank you so much for looking into this @Kim-QVC!

will check my qvc account in a few business days to make sure i see it as a credit.

have a great weekend!

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein