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11-03-2020 08:35 AM - edited 11-03-2020 08:38 AM
Got two vague emails today on two orders that I placed eight days ago. Nothing about why they've been delayed or for how long.
So unprofessional.
I have the TSV Christmas tree in my cart today - I'm reconsidering. You just can't depend on the Q anymore. Especially for anything Christmas related apparently.
11-03-2020 08:48 AM - edited 11-04-2020 08:44 AM
@FranandZoe wrote:Got two vague emails today on two orders that I placed eight days ago. Nothing about why they've been delayed or for how long.
So unprofessional.
I have the TSV Christmas tree in my cart today - I'm reconsidering. You just can't depend on the Q anymore. Especially for anything Christmas related apparently.
Hi @FranandZoe I received two of those emails for one order I placed on October 23rd. I received one on October 29th and one on November 2nd. No explanation as to what is causing the delay or when it is expected to ship. BTW, the item I ordered has been "in stock" since before I placed the order. I emailed the QVC Social Team. The response stated that I should receive my order on November 9th. I agree we can't depend on QVC. I probably will not do any of my Christmas Shopping here.
11-03-2020 09:21 AM
Oh gosh at least you received an email . . . I ordered face masks on the first free s/h day QVC offered over a month ago and they just completely dropped off the map (to be honest I had forgotten about them. I was checking the status of another item when I ran into them!). After many bouncing in and out of process they are finally on the road to my house . . . sigh.
11-03-2020 09:41 AM
I think it's bad form not to offer an explanation for the delay. It doesn't help matters but is courteous..
I hope they don't charge your credit card until it actually ships.
11-03-2020 12:52 PM
And of course can't cancel either.
Thanks everyone.
11-03-2020 04:43 PM
I actually had already received my order when I got one of those valuable communiques.
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