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Esteemed Contributor
Posts: 5,089
Registered: ‎03-10-2010

Re: "Guaranteed" Holiday Delivery

I am extremely disappointed that I didn't get my guaranteed delivery.  It was shipped 12/21 and the tracking is stuck showing it being shipped from SC.  There has not been any movement with the tracking since.  I am hoping QVC has a way of tracking it.

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QVC Customer Care
Posts: 1,268
Registered: ‎10-12-2015

Re: "Guaranteed" Holiday Delivery


@Pecky wrote:

I ordered a bracelet that is suppose to be delivered today.  The tracking stops Dec 21st so I don't know if I am getting it today.


 

Hi @Pecky 

 

I am sorry that your bracelet did not arrive before Christmas. I see that is was scanned into New Stanton, PA today and the scheduled delivery date is 12/27. I have refunded the s/h charge back to your original pay method. 

 

Barb

Customer Care

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Respected Contributor
Posts: 4,265
Registered: ‎11-06-2011

Re: "Guaranteed" Holiday Delivery

@Barbara-QVC - You are on fire today! Thanks so much for all you're doing to help everyone. Hope you have a great day...  Smiley Happy

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Esteemed Contributor
Posts: 5,089
Registered: ‎03-10-2010

Re: "Guaranteed" Holiday Delivery


@Barbara-QVC wrote:

@Pecky wrote:

I ordered a bracelet that is suppose to be delivered today.  The tracking stops Dec 21st so I don't know if I am getting it today.


 

Hi @Pecky 

 

I am sorry that your bracelet did not arrive before Christmas. I see that is was scanned into New Stanton, PA today and the scheduled delivery date is 12/27. I have refunded the s/h charge back to your original pay method. 

 

Barb

Customer Care


@Barbara-QVCThank you so much!  I'm sorry I didn't respond sooner, but I just saw this.  I really appreciate you doing this for me.