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09-18-2020 10:39 AM
If we receive something after we got a refund how should it be returned?
09-18-2020 11:18 AM
I would just use the prepaid label. Let customer service know it's on its way.
09-18-2020 12:04 PM
@Ladybug57 Absolutely it should be returned. Shouldn't need to ask.
09-18-2020 12:46 PM
I was questioning how it should be returned not if it should be returned. Didn't know if I needed to include any special information. Obviously I know it should be returned!
09-18-2020 03:19 PM - edited 09-18-2020 03:21 PM
@Ladybug57 I would ask the Mods to please note your account stating that a return fee should not be charged.
The warehouse often overlooks notes that are sent with returns.
I know becauce it happened to me.
09-18-2020 08:35 PM
@Ladybug57 - You can just use QVC's prepaid label and write "RECEIVED AFTER REFUND WAS ISSUED" in the comments area, and you should have no problems. If you want to email the Social Team (QVCSocialTeam@qvc.com) or call customer service to have a note placed on your account to ensure that there is no confusion, I'm sure they'd appreciate that extra step, but it shouldn't be necessary. Good luck!
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