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02-29-2020 02:20 PM
Am I the only one who is suspicious of the q card I am only months old but have never got so many letters regarding this in my life I find the bill confusing and the letter I get tells me to send an amount to them Then after I get the bill. I dont trust them so I will pay up my easy pays and never use it again. I have been with the Q for 33 years and never had this card so I can live without it
02-29-2020 02:24 PM
not sure what the "letter" is that you are talking about?
i have had the Q card for many years now. no issues and not difficult to read. it looks pretty much like any other credit card bill i get in the mail.
02-29-2020 02:28 PM
Since Syncronicity took over the billing has become fraudulent. I had the QCard since it was first offered. The due date was always the 21st of the month. Without any notification, Syncronicity changed the due date to the 19th. Yes I could have read the entire bill and noticed in the due date box the date was changed but I paid my bill on the 20th, thinking I paid it a day early. Well you can imagine my surprise the next month when I was charged a late fee and interest. I called them and their arrogant representatives said what they did was legal and there was nothing I could do . Well yes there was. I moved all of my charges over to another card and have never used the Q Card again.
HSN was recently moved over to Syncronicity. Well guess what, they did the same thing to me, moved the due date up two days without any notification. I immediately paid the bill and also moved my charges over to another account.
SYNCRONICITY IS A SHADY OPERATION. Beware.
02-29-2020 02:36 PM
I have a Q card and have never received any type of letter. I put my Easy Pays on the card and pay the card in full each month. I'm happy with the card and like keeping my Q charges separate from my Visa/Mastercard.
02-29-2020 02:38 PM
@mollymaggieI don't trust Synchrony, so I don't do any business with them.
Of course that means I've never seen their bills, etc.
I do shop QVC - I just never saw any reason to have their credit card any more than I do thar of the other retailers where I shop.
02-29-2020 03:16 PM
I have a Visa and MC and get cash back on both. See no need to have any retailers credit card.
02-29-2020 03:49 PM
I have had a Q card for at least five years. I haven't had any issues with the bill or payment date. I actually like the bill because it tells you exactly what item you are paying for versus a dollar amount charged at QVC.
02-29-2020 04:16 PM
I've been using my Q card for many years (I like to keep those expenditures separate). Never had a problem. (Fingers crossed.)
02-29-2020 05:02 PM
I have a QCard but only use it when I have the advantage. If there is something and I want and using the QCard results in a better deal then I use only to pay off the balance before the statement even arrives.
In the past I have received conflicting statements and decided to use the card for the first easy payment and then transfer to my other card for remaining payments. I think it is the bank that issued the card that is the problem.
02-29-2020 05:11 PM
They certainly do notify you via letter about changes. Strange it happened to you twice.
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