package in post office limbo since dec 13

MalteseMomma · ‎03-09-2010

my package has been sitting in limbo in my post office since dec 13 and I cannot contact my local PO. as they do not give out local tele # and the main PO number I call has no info on the tracking # I gave them

Please help get it delivered to me...Thank you

Barbara-QVC · ‎10-12-2015

@MalteseMomma wrote:

my package has been sitting in limbo in my post office since dec 13 and I cannot contact my local PO. as they do not give out local tele # and the main PO number I call has no info on the tracking # I gave them

Please help get it delivered to me...Thank you

Hi @MalteseMomma,

I am sorry to hear this. I am not quite sure which order you are referencing - could you please email the information to us at QVCSocialTeam@qvc.com so that we can try to help you with this?

Thanks,

Barb

Customer Care

GCR18 · ‎07-03-2013

This recently happened to me from another vendor. I called the post office and they found my package. It sat there almost a week. There was a delay in shipping it, so I wasn't tracking it. When it came, there was a hole in the plastic bag. The contents were fine. Someone must has set it aside and everyone else ignored it. I gave them the FedEx tracking number where it showed delivering it to them. They gave me a hard time saying they couldn't use that number, but they did.

MalteseMomma · ‎03-09-2010

@GCR18

I have tried that but cannot get to my PO (don't drive and cannot walk) and I get a national PO phone number

MalteseMomma · ‎03-09-2010

@Barbara-QVC wrote:
@MalteseMomma wrote:
my package has been sitting in limbo in my post office since dec 13 and I cannot contact my local PO. as they do not give out local tele # and the main PO number I call has no info on the tracking # I gave them

Please help get it delivered to me...Thank you

Hi @MalteseMomma,

I am sorry to hear this. I am not quite sure which order you are referencing - could you please email the information to us at QVCSocialTeam@qvc.com so that we can try to help you with this?

Thanks,

Barb
Customer Care

Done @Barbara-QVC thank you

GCR18 · ‎07-03-2013

I didn't go there in person. I googled phone number for post office and it came up. If that didn't work, I would have gone there in person. The vendor should be the one doing the checking though. Hope they find it.

@MalteseMomma

Bianca · ‎04-02-2010

My package was sitting in limbo at the PO too and it just came yesterday. So frustrating. Good luck...I hope you receive it this week.

MyGirlsMom · ‎03-09-2010

Sometimes purchases "fall off the back of the truck." I had an expensive item mailed to me via UPS from another vendor. The packaged scanned into the USPS distribution center and that's the last anyone has any record of it. I called the local post office, UPS and the vendor.

Long story short, the package never arrives, the Vendor filed a claim, I have to sign a form that I never received the item and be issued a refund. In the meantime, the vendor reordered the item and sent it out overnight at their cost.

You really have to be diligent, follow through and be your own advocate.

Keep Your Face To The Sunshine and You Will Not See The Shadow

BLH · ‎03-10-2010

I ordered my daughter in law pajamas from QVC for Xmas. They were shipped Dec. 10 and the tracking says they never reached UPS facility. In limbo. I had to try to find something else for her. ??????? Very frustrating.