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QVC Customer Care
QVC Customer Care
Kinski-QVC
Posts: 125
Registered: ‎12-20-2016

Re: now another order cancelled after yesterdays wrong shipping ....

‎09-01-2017 12:13 AM

@MalteseMomma wrote:

@Kinski-QVC

 

I have returned 2 orders so far but was charged for shipping   and why thet ony got ! return package so far ,when 2 pkgs were sent on the same day ,I do not know

 

 

There is someting  wrong here  Smiley Sad

 

@MalteseMomma, we sincerely apologize this is an error on our part and we're happy to correct it.  Please contact me via email at the address provided in the previous message with your order information. I'm happy to credit back all cost that was deducted in error. Looking forward to hearing from you. Kinski, Customer Care 

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Super Contributor
catchersmom
Posts: 490
Registered: ‎07-20-2017

Re: now another order cancelled after yesterdays wrong shipping ....

‎09-01-2017 11:02 AM

Hopefully this post was seen and the email was sent.

 

Thank you @Kinski-QVC, I imagine you have a very "lively" job

 

Smiley Happy

Never mistake kindness for weakness
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