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Respected Contributor
Posts: 4,106
Registered: ‎03-09-2010

need help cancelling an order

[ Edited ]

 A few months ago,I "returned" an order for a food item  M60184 because it made me deathly sick and I was rushed to the ER. by ambulance.

 

I thought my A/D of this item was automaticly cancelled when it was returned but I see it is about to ship again and of course I cannot cancel it,so unless CS can get it canceled i will have to return it again............

 

Please help cancel it.................

QVC Customer Care
Posts: 517
Registered: ‎06-14-2015

Re: need help cancelling an order


@MalteseMomma wrote:

 A few months ago,I "returned" an order for a food item  M60184 because it made me deathly sick and I was rushed to the ER. by ambulance.

 

I thought my A/D of this item was automaticly cancelled when it was returned but I see it is about to ship again and of course I cannot cancel it,so unless CS can get it canceled i will have to return it again............

 

Please help cancel it.................


Hi @MalteseMomma I was able to check on this auto-delivery order and it does state that the cancellation is in progress, we are in the process of contacting the vendor to stop the  shipment. There is no additional future shipments schedule to ship. Kim

Respected Contributor
Posts: 4,106
Registered: ‎03-09-2010

Re: need help cancelling an order

[ Edited ]

Thank you so very much  @Kim-QVC 

 

 Kim.you are always  a huge help     Smiley Happy

Respected Contributor
Posts: 4,106
Registered: ‎03-09-2010

Re: need help cancelling an order

It looks like it is gonna ship anyway,even with your help @Kim-QVC .

 

Sadly, It is still ITP  today   Smiley Sad