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Valued Contributor
Posts: 540
Registered: ‎03-10-2010

@mods, can you find my order, please

[ Edited ]

I placed an order back in February and it has never shown up, I don't think it's even shipped at this point. 

 

02/28/2021 | Order #*************

QVC Customer Care
Posts: 1,502
Registered: ‎06-14-2015

Re: @mods, can you find my order, please


@evening shade wrote:

I placed an order back in February and it has never shown up, I don't think it's even shipped at this point. 

 

02/28/2021 | Order #*************


@evening shade I'm very sorry, you are correct it looks like it never shipped, only a label was created.  Luckily we have stock, would you like us to send a replacement ? 

Susan

Valued Contributor
Posts: 540
Registered: ‎03-10-2010

Re: @mods, can you find my order, please

yes that would be fine. thank you

QVC Customer Care
Posts: 1,502
Registered: ‎06-14-2015

Re: @mods, can you find my order, please


@evening shade wrote:

yes that would be fine. thank you


@evening shade A replacement for Item K406961 Temp-tations Old World Set of (4) 16-oz Essenti al Woks is on the way, your new item should arrive on or about Friday, March 19, 2021.   I am sorry you've waited so long for this item, let us know if you need additional assistance. 

Susan