Customer Care

[x Hedge]

On the QVC app, for item A302546, it refers to expiring 

"Special S&H rates good until August 31, 2018 21:59PM"

I'm confused, since it shows the usual $3.00 S&H rate.

What's the "Special" about?

Is that supposed to be the Featured Price that's expiring, instead of the S&H rate?

Thanks for your help.

This is one of my favorite WEN items.

[CalMom]

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@x Hedge wrote:

On the QVC app, for item A302546, it refers to expiring 

"Special S&H rates ... "

I'm confused, since it shows the usual $3.00 S&H rate.

What's the "Special" about?

Is that supposed to be the Featured Price that's expiring, instead of the S&H rate?

Thanks for your help.

This is one of my favorite WEN items.

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It is referring to the featured price (lower price) of the product and that it will expire on the 31st at 10:59pm which is wierd because they probably meant 11:59pm. QVC can always extend the featured price.

QVC PRICE: $73.00

Featured Price: $66.18

+S&H: $3.00

Good until August 31, 2018 10:59 p.m. ET

[x Hedge]

When I put "Featured price expires " in the search bar, this item is not among the 8,666 items that come up. In fact no WEN item is on that list.

There's an error somewhere. I'm just trying to find out where. tick tock I guess the mods are busy today.

[Barbara-QVC · Accepted solution]

Hi @x Hedge

I apologize for the delayed response as well as any confusion. In looking at the information for A302546, it appears that the WEN By Chaz Dean Cleanse, Nourish, Treat for Body 3pc Kit will actually have free shipping all day tomorrow, September 1st.

Barb

Customer Care

[x Hedge]

Thanks @Barbara-QVC!

Chaz just launched his TSV in the last hour, and looks like he is kindly picking up the S&H charges on ALL his WEN products today, not just the TSV.

That explains the confusing wording.

A302546 is still at the featured price, but now it also has free S&H and five easy pays.

😉   Y'all were trying to keep it hushed until it was time.