Customer Care

[vickie25]

S9390 - Naot Leather Tie Back Sandals - Larissa

If you select the Sand color, it says the color is Gray.  And vice versa.

Needs to be corrected before the FFANY show.

Thank you,

Vickie

[Melvin-QVC]

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@vickie25 wrote:

S9390 - Naot Leather Tie Back Sandals - Larissa

If you select the Sand color, it says the color is Gray.  And vice versa.

Needs to be corrected before the FFANY show.

Thank you,

Vickie

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@vickie25   I have submitted the information to be corrected.  Thanks for letting us know.  

[vickie25]

@Melvin-QVC 

Today is Oct 2nd.  It's been 2 weeks since you submitted the update. I checked and the requested color change has not been made.. When you click on the Sand color, it says it's Gray and Gray says it's Sand.

Can you submit the request again?  I would hate for customers to not order these shoes due to being unsure what color would ship to them.  With the FFANY event in 8 days, running out of time.

Thank you

[vickie25]

@mods 

This hasn't been corrected and the FFANY shoe is in 4 days.  Please follow up or QVC will be losing charity sales on this sandals.

Scroll down to see my original post on this issue.

Thank you

[Beth-QVC]

@vickie25 

we have requested the correction again.

Thank you Beth QVC