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10-12-2019 03:42 PM
I know there are a lot of complaints now and then about CS I've commented myself at times. I have to say though I had a problem with an item 2 times being shipped with a defect . I called CS after receiving the 2nd one that I had to send back, it is a large box as well so not convenient either. I spoke to a very helpful rep that really went the extra mile for me . Wrote to the warehouse to physically pull the item and inspect it to make sure it too wasn't with the defect and sent it express at my asking. Received it 2 days later, yesterday and it arrived Perfect !!! QVC I thrilled with the item. I know she wont probably be reading this , but anyways Thank you Yvonne !! 😺
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10-12-2019 03:47 PM
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