Customer Care

[goldensrbest]

Want to add photos to my alumn, also change avator,can not get into my profile ,i keep getting request is being processed.

[Mz iMac]

@goldensrbest 

HELPFUL TIPS AND SUGGESTIONS

[goldensrbest]

I can not get into my profile.

[Peaches McPhee]

If you are logged in and posting, you will see your name in the upper right hand corner of the screen.  Click it, then click "profile".  You're in!

[goldensrbest]

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@Peaches McPhee wrote:

If you are logged in and posting, you will see your name in the upper right hand corner of the screen.  Click it, then click "profile".  You're in!

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I know ,but for some darn reason i keep getting that message.

[loriqvc]

@goldensrbest - This site is full of gremlins. Three things to try: 1) Clear your cache and cookies to make sure your browser is communicating with the QVC website as cleanly as possible. 2) Try a different browser. 3) Wait until tomorrow; for some reason, just waiting seems to clear up problems for no reason at all.

Good luck!

[dooBdoo]

@goldensrbest, About 1 1/2 years ago a problem with the website began to cause a major delay in accessing some of our profiles.   When we click on our nickname, it used to be a quick link but for some of us now it can take minutes and minutes or even time out with an error message.   It's been reported over time, but the IT department seems uninterested in correcting what is likely a simple user file re-index or something of that nature.

At any rate, a direct link to your image albums is much faster.   Here's the link to yours...   I'd highly recommend that you save it, probably make it a bookmark/favorite (or just email it to yourself and save in in your email if you don't think you'll use it often).   

You'll notice when you click this link it will immediately take you to your pix and you can try adding new images to the albums there and then access them when you post on threads:

https://community.qvc.com/t5/media/gallerypage/user-id/24576/tab/albums:

[loriqvc]

@dooBdoo - I haven't seen you around here in ages! I hope you're doing well . . . and as always, you're certainly doing GOOD. 

[Kachina624]

@dooBdoo   Everytime you post, I learn something new.  I didn't even know we had albums.  Is that all the pics we've ever posted?

[dooBdoo]

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@loriqvc wrote:

@dooBdoo - I haven't seen you around here in ages! I hope you're doing well . . . and as always, you're certainly doing GOOD. 

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Aw, what a sweet post, @loriqvc.   Thank you.   I needed a wee bit of time to regroup after a loss (won't go into here, too far off-topic), and I'm still trying to find my way.   People like you help so much...  more than you know.   thanks, again.❤️