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Super Contributor
monks
Posts: 445
Registered: ‎01-03-2011

great c.s on line

‎12-07-2016 05:57 PM

Used c.s on line.  Could not be more helpful.  Wonderful service and took care of the problem.  Made a unhappy camper into a very happy camper. Thank you.Smiley Happy

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Trusted Contributor
Lila4Now
Posts: 1,519
Registered: ‎08-13-2011

Re: great c.s on line

‎12-09-2016 09:17 PM

I learned last night not to try to get help form the live chat.  Arlena on live chat wasn't informed at all, and when I pointed out her errors she shut the chat down.  I made a phone call, and was able to resolve the issue.  Arlena in the live chat area needs to be informed on QVC policies, and how to be polite.

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