diamonique ring

montanashawn · ‎04-09-2025

I purchased the steel diamonique eternity band ring last week. I loved it, it was the perfect size. However,in the past 3 days, 5 "diamonds " have fallen out. I am sending it back, but i don't like the fact that they are charging me $6.95 to send it back ( THE SHIPPING AND HANDLEING WERE FREE ). I think qvc should pay for the cost when the item is faulty

Kitty Galore · ‎03-16-2010

@montanashawn you need to speak to customer service that the ring is defective . You dont have to pay return shipping on defective items .

Pyrite2616 · ‎11-09-2023

I've been reading the reviews of this ring as they come in. It's now down to 1.7 with 14 reviews. J-454143.

"...after wearing them a couple of times I looked down and there were missing stones..."

"...Imagine my surprise when on first day a stone fell out..."

"...I lost all but four stones the first time I wore it..."

Kachina624 · ‎03-10-2010

@montanashawn. QVC always pays for the return postage on defective items. Occasionally a customer is mistakenly charged but a call to CS will refund any charge.

New Mexico☀️Land Of Enchantment

Barbara-QVC · ‎10-12-2015

@montanashawn wrote:

I purchased the steel diamonique eternity band ring last week. I loved it, it was the perfect size. However,in the past 3 days, 5 "diamonds " have fallen out. I am sending it back, but i don't like the fact that they are charging me $6.95 to send it back ( THE SHIPPING AND HANDLEING WERE FREE ). I think qvc should pay for the cost when the item is faulty

@montanashawn I am sorry to hear the stones have fallen out. As the item is defective, the return fees should be waived. If you are charged in error, please reach out to us at QVCSocialTeam@qvc.com with your order details and we would be happy to assist.