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08-06-2019 12:50 PM
Trying to check out Todays Special Value Candle Impressions lanterns through Mr. Rebates and it won't process. Please advise
08-06-2019 02:45 PM
@luvsshopping wrote:Trying to check out Todays Special Value Candle Impressions lanterns through Mr. Rebates and it won't process. Please advise
I just went to QVC through Mr. Rebates, I put the lantern TSV in to my cart and was able to complete the check out process with no problem.
08-06-2019 03:27 PM
@luvsshopping, If this were a site-wide problem, I think we'd be seeing lots of posts about it. Since we're not, and @Anonymous032819 had no problems, my guess is that the difficulty lies with your device.
Did you try the usual troubleshooting, such as using a different browser, or clearing all browser cookies/cache/data and closing and relaunching it, and making sure all your software is the current version (browser and operating system)? You also might be using browser addons/extensions that could cause a problem.
If so, and you still have problems, I hope you'll post again so someone here can try to help. I'm sorry you're having trouble with this.
08-06-2019 03:57 PM
dooBdoo, I will have to check further - the problem may be on my end but I purchase quite frequently and never had this problem before. Thanks for your help.
08-06-2019 04:23 PM - edited 08-06-2019 06:32 PM
@luvsshopping wrote:dooBdoo, I will have to check further - the problem may be on my end but I purchase quite frequently and never had this problem before. Thanks for your help.
You're welcome, @luvsshopping. They've made constant changes to the website very recently (almost daily, from what I can tell). The checkout process, in particular, is being redesigned. The site has always been unreasonably sensitive to things like cookies/cache/website data, older software versions, etc., and lately even redirecting us to servers with problems, so it's left up to us to keep doing our own sleuthing. I hope you find a quick and simple fix! Fingers crossed!🌻
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