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Regular Contributor
Posts: 259
Registered: ‎07-12-2011

I made an order this wk and it said "something went wrong , call customer service "I did call customer service and got the order done , but every order says this and has happened all wk .

Well I am saving a ton of money and will shop elsewhere , as convenience is important . 

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Trusted Contributor
Posts: 1,386
Registered: ‎03-10-2010

While I was trying the D and C Tankini just sold out. Frustrating to keep trying to order on line and can not.

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QVC Customer Care
Posts: 1,710
Registered: ‎06-14-2015

Hi @liverbird I am so sorry you are having difficulty ordering online. Please try clearing your cookies and changing browsers, the website works better with some browsers than others. Hopefully that will help.

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Regular Contributor
Posts: 259
Registered: ‎07-12-2011

Thanks Alice , will try that 

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Respected Contributor
Posts: 4,783
Registered: ‎03-10-2010

I am having the same issue now and I changed browsers.

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QVC Customer Care
Posts: 1,710
Registered: ‎06-14-2015

@Pecky did you clear your cookies?

 

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Respected Contributor
Posts: 4,783
Registered: ‎03-10-2010

@Alice-QVC wrote:

@Pecky did you clear your cookies?

 


@Alice-QVCHi Alice, yes I did and it worked for one order but I am getting the message again.

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Contributor
Posts: 22
Registered: ‎04-16-2010

I am having the same issue. Could not order. Cleared cookies, placed one order. Tried to place another order, getting error message. What's up?

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Regular Contributor
Posts: 224
Registered: ‎08-26-2012

@liverbird @I can't order online either. While I am trying 3 items I wanted in my size sold out. Oh well, saved some money. This has gone on for days. I have never seen a company with so much trouble with their web site. 

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QVC Customer Care
Posts: 1,710
Registered: ‎06-14-2015

Hi @liverbird , @Rose429 , @darssvt @Pecky I sent an email to our IT Department concerning the issuses you are having.