Customer Care

[Liverbird1]

I made an order this wk and it said "something went wrong , call customer service "I did call customer service and got the order done , but every order says this and has happened all wk .

Well I am saving a ton of money and will shop elsewhere , as convenience is important . 

[Gorgf]

While I was trying the D and C Tankini just sold out. Frustrating to keep trying to order on line and can not.

[Alice-QVC]

Hi @Liverbird1 I am so sorry you are having difficulty ordering online. Please try clearing your cookies and changing browsers, the website works better with some browsers than others. Hopefully that will help.

[Liverbird1]

Thanks Alice , will try that 

[Pecky]

I am having the same issue now and I changed browsers.

[Alice-QVC]

@Pecky did you clear your cookies?

[Pecky]

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@Alice-QVC wrote:

@Pecky did you clear your cookies?

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@Alice-QVCHi Alice, yes I did and it worked for one order but I am getting the message again.

[Darssvt]

I am having the same issue. Could not order. Cleared cookies, placed one order. Tried to place another order, getting error message. What's up?

[Rose429]

@Liverbird1 @I can't order online either. While I am trying 3 items I wanted in my size sold out. Oh well, saved some money. This has gone on for days. I have never seen a company with so much trouble with their web site. 

[Alice-QVC]

Hi @Liverbird1 , @Rose429 , @Darssvt @Pecky I sent an email to our IT Department concerning the issuses you are having.