Customer Care

[hennypenny]

When I try to enter the sweepstakes everything is fine til I go to the recapcha part. The minute I click on the screen it goes blank. Never had this happen before. What do I do?

[SXMGirl]

@hennypenny  I am not having that problem, but you might want to restart your computer.  Sometimes when things are not working correctly, that will fix the problem.

[hennypenny]

@SXMGirl , thank you will give it a try.--

Have a fun fourth!

[hennypenny]

Phooey, restarted and it still did the same thing. Have been trying for two days----grrrr.

[onlyshopsonline]

I can’t enter either. I’m just directed to a blank page.  This is not the first time I’ve had problems with the various sweepstakes. 

[Pennytoo]

I can’t even get to the contest page to enter my info. Using all three of my devices at separate times, I have tried entering using my iPad, my pc and my phone and all I get is the page to shop for Christmas in July mdse.

[Caligurll]

I tried entering the contest using Safari and couldn't get to the entry page, but then I switched to Chrome and was taken right to the entry page.  Very frustrating!

[hennypenny]

Tried Safari and firefox. Neither get me through  the captcha process.

Hmmm, are there any mods working today? 

[SeaMaiden]

Try going through Chrome or some other site.

[sunshine45]

just entered on my laptop using firefox and had no issues.

try cleaning out your cache and rebooting your computer.

also make sure you are not entering more than once in a  24 hour period.