Customer Care

[newjersey]

When I clicked on'Q Talk' on the forums, it took me to a page regarding a Q Card.   Then I clicked on the 'Customer Care' forum, and it asked me to sign into my account!!!!   I just 'chatted' live online with someone from QVC and she said she will send my report on to the QVC Tech people.    Is this happening for anyone else?

[Beth-QVC · Accepted solution]

@newjersey

It is happening to all of us including the MODS!!!! We have submitted an IT rescue and they should be correcting this ASAP...

Beth QVC

[newjersey]

@Beth-QVC, thank you.

[chloe66]

Thank you Beth!

[Katcat1]

@newjersey,  @Beth-QVC,   When I sign into the forum I am brought back to Order Status and not the forum.  It's 6:40 pm on 3/17/17.

[newjersey]

@Katcat1, yes, exactly. Beth-QVC just posted here it is happening even with the MODS.   Hopefully, it will be fixed soon.

[mzlg]

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KatCat1 wrote:

@turquoiselover,  @Beth-QVC,   When I sign into the forum I am brought back to Order Status and not the forum.  It's 6:40 pm on 3/17/17.

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I logged into the Forums around 4:40 p.m. PST on 3-17-17 and was also taken to the Q's Order Status and not the Forums.  This has been going on for a few days now ... until the Q's IT Dept. fixes this 'glitch', I'll just deal with it.  Thanks 

(@Katcat1, @newjersey, and @Beth-QVC)

[Beth-QVC]

I appreciate your patience! 

Beth QVC

[september]

It's that q card page that has been messing things up for me.  Finally was able to sign in a few minutes ago.

I don't have a q card, and don't believe I want one.  

[Group 5 minus 1]

It's still happening and is very annoying!