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New Member
Morrie53
Posts: 1
Registered: ‎02-02-2022

account lockout

‎02-02-2022 03:30 AM

hello to anyone who can help me...

I have been locked out of my account for 2 weeks and have called 

and spoken to about 10 different people. customer service including

one supervisor and no one can tell me when it will be resolved????

 

so if a finance director, customer service director, CEO, or an  IT director is listening

I have not been able to purchase anything. I purchase quite regularly

how hard is it to research and fix this issue????

 

very frustrated with QVC customer service.

CAN'T EVEN FIND AN EMAIL OR PHONE TO CORPORATE??

 

FORMER CUSTOMER CM MARTINEZ

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Honored Contributor
Foxxee
Posts: 8,088
Registered: ‎10-03-2014

Re: account lockout

‎02-02-2022 05:43 AM

Welcome to the Forum @Morrie53.

 

Email the Social Team at QVCSocialTeam@QVC.com with your problem.  Maybe, they can help you.  They usually respond quickly.  

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: account lockout

‎02-02-2022 08:25 AM

Hi @Morrie53 I am so sorry you are having diffuculty ordering. I checked your account and sent you an email.

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