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03-05-2018 12:46 PM
Just got the email....Could all have been prevented if hosts had told us to size down a size.
03-05-2018 02:16 PM
I received the email too - wasn't aware there was a problem. I ordered in white and mine fit perfectly - 7 half - toe is where toe should be - heel okay too. Perhaps the incorrect fit involves some of the colored ones. I'm happy happy.
03-05-2018 02:22 PM
I ordered the metallic in my regular size.It was to big & to wide.I called c.s. last week & they waived all the return fees.Glad that they did this though.There was definitely an issue with the sizing!!
03-05-2018 03:00 PM
@fthuntwrote:I received the email too - wasn't aware there was a problem. I ordered in white and mine fit perfectly - 7 half - toe is where toe should be - heel okay too. Perhaps the incorrect fit involves some of the colored ones. I'm happy happy.
My teal ones fit fine, and I don't have a wide foot. It sounds like we got lucky, because they are cute shoes !
03-05-2018 05:55 PM
I got this email also. Unfortunately it has come late but better late than never. I returned the shoes the very next day so I will call CS and make sure they credit me with s/h both ways! Where is quality control.......very disappointing for Clark's.....I'm through buying them from QVC....they are all too wide anyway.
03-06-2018 01:29 AM
Lately Clark’s are not reliable as far as the fit goes .... I just returned 2 pairs & I swear I will never order Clark’s again!!
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