Reply
Respected Contributor
Posts: 4,031
Registered: ‎03-19-2010

You can return the Clarks Tsv for free!!!!!

Just got the email....Could all have been prevented if hosts had told us to size down a size.

Esteemed Contributor
Posts: 7,809
Registered: ‎12-24-2010

Re: You can return the Clarks Tsv for free!!!!!

I received the email too - wasn't aware there was a problem.  I ordered in white and mine fit perfectly - 7 half - toe is where toe should be - heel okay too.  Perhaps the incorrect fit involves some of the colored ones.  I'm happy happy.

Esteemed Contributor
Posts: 7,630
Registered: ‎08-19-2014

Re: You can return the Clarks Tsv for free!!!!!

  I ordered the metallic in my regular size.It was to big & to wide.I called c.s. last week & they waived all the return fees.Glad that they did this though.There was definitely an issue with the sizing!!

Honored Contributor
Posts: 14,966
Registered: ‎05-23-2015

Re: You can return the Clarks Tsv for free!!!!!

 


@fthuntwrote:

I received the email too - wasn't aware there was a problem.  I ordered in white and mine fit perfectly - 7 half - toe is where toe should be - heel okay too.  Perhaps the incorrect fit involves some of the colored ones.  I'm happy happy.


My teal ones fit fine, and I don't have a wide foot. It sounds like we got lucky, because they are cute shoes !

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Valued Contributor
Posts: 504
Registered: ‎04-21-2012

Re: You can return the Clarks Tsv for free!!!!!

I got this email also.  Unfortunately it has come late but better late than never.  I returned the shoes the very next day so I will call CS and make sure they credit me with s/h both ways!  Where is quality control.......very disappointing for Clark's.....I'm through buying them from QVC....they are all too wide anyway.

Esteemed Contributor
Posts: 5,823
Registered: ‎03-21-2010

Re: You can return the Clarks Tsv for free!!!!!

Lately Clark’s are not reliable as far as the fit goes .... I just returned 2 pairs & I swear I will never order Clark’s again!!