Customer Care

[jackthebear]

not helpful to OP but just order Amz products from them 

too Captain Obvious?

[CalminHeart]

I'm sorry your order is delayed. Fyi, I never order electronics from Q. You can find the same thing on other websites, usually for less money and free shipping. 

[Jose123456]

Thanks all!

Love the comments to just order items from other sites besides QVC.

There is a saying that cheap things are not good. So said, so done. The Fire Stick was almost 1/2 price what it was on Amazon, but look at the issues!

I won't ever be using QVC again!

[Kachina624]

@Jose123456   There were no issues other than you making a mountain out of a molehill.  You're very naive if you don't think that this is the same procedure used by most internet merchants.  You must not do much shopping. 

[DesertD]

Wow! What a nasty comment. 

[MAJAK]

Totally agree - what a sham company.  Ordered shoes on 9/3, no tracking so never shipped and when I've called twice to cancel ( it is now 9/24 ) I'm told, can't be done the issue is with the post office.  Well, the post office gives tracking numbers even if shipping is slow so the issue is with QVC.  When I call their "customer service"  number and  ask to speak with a suprervisor I'm conveniently disconnected.  I will have to dispute the charge via my credit card but why am I as a customer the one who has to deal with this issue- QVC is responsible for shipping - never again!   

[stevieb]

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@chrystaltree wrote:

if you ordered it from Amazon, you would have received it in 2 or 2 days, without Prime.  The next day with Prime and free shipping.

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Uh no. That's some people's experience but not others, though I do agree, ordering from the source in this case would have netted a much better result.